SUPPORT OPTIONS

Aspect's offers service plans to cover all of your technology needs, from desktop computers, to network infrastructure, to deciding which what equipment your business will require in the future. We provide the expertise you don't have on staff.

Desktop Management Plans

• Standard
  
  Unlimited Telephone Support for Employees
  Unlimited Remote Control Support
  Unlimited Microsoft Application Support
  Unlimited On-Site Support
  Automated Desktop Support Agent
  Automatic Desktop Updates
  Microsoft Security Patch Management
  Computer System Tune-Up
  
  
• Premium


Unlimited Telephone Support for Employees
Unlimited Remote Control Support
Unlimited Microsoft Application Support
Unlimited On-Site Support
Automated Desktop Support Agent
Automatic Desktop Updates
Microsoft Security Patch Management
Computer System Tune-Up
Anti-Virus Monitoring & Management
Symantec AntiVirus™ Software
Symantec Anti-Spyware™ Software
Data Backup Service (Data Files)
Inventory of PC Hardware & Software
Software Installation & "Basic Training"
Networks Partner Access

Server Management Plans

• Standard
  
  Unlimited Telephone Support
  Unlimited Remote Control Support
  Automated Maintenance Processes
  Automatic Server Updates
  Microsoft Security Patch Management
  Event Log Monitoring
  Drive Space Monitoring
  User Account & Security Administration
  Networks Partner Access
  
  
• Premium
  
  Unlimited Telephone Support
  Unlimited Remote Control Support
  Unlimited On-Site Support
  Automated Maintenance Processes
  Automatic Server Updates
  Microsoft Security Patch Management
  Event Log Monitoring
  Drive Space Monitoring
  Service Availability
  Server Application Administration
  Anti-Virus Monitoring & Management
  Symantec AntiVirus™ Software
  Symantec Anti-Spyware™ Software
  Data Backup Service (Disaster Recovery)
  User Account & Security Administration
  Inventory of Server Hardware
  Server Software Installation
  Networks Partner Access
  
  

Network Management Plans

• Standard
  Unlimited Telephone Support
  Unlimited Remote Control Support
  ISP Management
  Router/Modem Management
  
• Premium
  
  Unlimited Telephone Support
  Unlimited Remote Control Support
  Unlimited On-Site Support
  ISP Management
  Router/Modem Management
  Firewall Management
  VPN Management
  25 POP & Web Email Accounts
  Symantec Brightmail Spam/Virus Protection
  Hosted Exchange Email Server